Turn around time: Iron Glass Design inserts and covers for Harleys can be custom made for you and your bike. Order time to delivery depends on the type and availability of the glass, usually about 3 weeks. Ice/Dichroic glass are special order only and may take slightly longer. Payment: We accept electronic payment by PayPal, or you can send a personal check. We follow strict privacy rules and do not share or store your information. A 50% deposit may be requested for large or special orders, Shipping: We ship USPS priority mail. Shipping is based on weight. Average cost is $5 - $12. Installation: For most parts you just remove the old one and replace it with the glass cover or insert. Depending on the application, 3M double sided trim tape or double sided clear acrylic tape is provided. These are industrial grade tapes and hold very well. Engine parts are attached with a clear super silicone adhesive. This stuff is the best metal to glass adhesive made and has been proven on bikes in the heat of Texas summer. Installation is easy but will require the silicone to cure over night. Instructions are provided with your order. Returns: Items purchased from our "In Stock" selection: Notify us of your intent to return an item within seven days of receipt of the merchandise for a full refund including shipping. Your satisfaction is our guarantee.
History: We take a lot of pride in our products and service. We have hundreds of happy customers since we opened in 2004 and have never had a return or a reported problem. The main reason for this is quality in our parts and service before and after the sale. The most common comment is that our glass looks much better in person and on the bike. We don't ask you to take a chance on our products, we ask that you give them a chance to make your bike truly unique with an elegant touch of hand crafted beauty. Please use our "Contact Us" form for a rapid response to your questions.  |