Turn around time: Iron Glass Design inserts and covers for Harleys are custom made for you and your bike. We have seen a large increase in orders in 2012 and have developed a production plan to keep up with the demand. We run our parts in batches, usually working on 5 - 10 bikes per month. All confirmed orders will go into work on the first of every month and usually take 4 - 6 weeks to complete. Payment: We accept electronic payment by PayPal, or you can send a personal check. We follow strict privacy rules and do not share or store your information. A 50% deposit may be requested for large or special orders, Shipping: We ship USPS priority mail. Shipping is based on weight. Average cost is $7 - $15. Installation: We use special adhesives to bond the glass inserts on the Derby covers, Air cleaner covers and Fuel door covers. These will be shipped ready to bolt on. See the pricing page for more details. For Console inserts and most small parts you just remove the old one and replace it with the glass cover or insert. Depending on the application, Silicone adhesive, 3M double sided trim tape or double sided clear acrylic tape is provided. These are industrial grade tapes and hold very well. Installation instructions will be provided; we will get those online soon. Returns: Items purchased from our "In Stock" selection: Notify us of your intent to return an item within seven days of receipt of the merchandise for a full refund including shipping. Your satisfaction is our guarantee.
History: We take a lot of pride in our products and service. We have hundreds of happy customers since we opened in 2004 and have never had a return or a reported problem. The main reason for this is quality in our parts and service before and after the sale. The most common comment is that our glass looks much better in person and on the bike. We don't ask you to take a chance on our products, we ask that you give them a chance to make your bike truly unique with an elegant touch of hand crafted beauty. Please use our "Contact Us" form for a rapid response to your questions.  |